Frequently asked questions
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery across Pakistan for all orders under Rs. 10,000. For higher-value orders, we may request advance payment.
How long does delivery take?
Orders are processed within 1–2 business days. Delivery usually takes 2–5 working days depending on your location.
Is your jewelry real gold or silver?
Our pieces are made from high-quality materials such as gold-plated, silver-plated, and stainless steel. Product descriptions clearly mention material details.
Is your jewelry waterproof or tarnish-free?
Many of our pieces are water-resistant and tarnish-resistant, but we still recommend keeping them away from perfumes, water, and harsh chemicals for longer life.
How can I track my order?
Once shipped, we’ll send you a tracking link via SMS or email. You can also contact us on WhatsApp for updates.